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FREQUENTLY ASKED QUESTIONS



We have compiled a selection of the most frequently asked questions below.


Who are Ortaggi?


Established in 2007, our regular portfolio of clients include hotels, restaurants,
cafes and offices throughout London.


As a result of the recent outbreak, many of these establishments are rightfully closed and we are now offering our services to the people of London - fresh produce at an affordable price delivered straight to your home.



When and how will I receive my order?


We aim to prepare, pack and deliver your order within 2 days.
Our warehouse operates from Sunday to Friday and we are also fully capable of delivering to apartments..
If you have issues with your order, you must contact us within 24 hours.

What will I receive in my order?


Please see the full product description for each size hamper for a list of guaranteed products.


Due to market availability the remaining contents will vary based on the freshest fruit and vegetables available on the day.
Your bundle will arrive in a fully reusable crate with tamper-proof seals for each item listed.


Staying safe?


The U.K government is urging its citizens to wash hands frequently, avoid social venues and isolate yourself should you feel unwell.
Avoid going to the GP if you are experiencing symptoms of a cough or fever.

Click here to learn more about what you can do to prevent the spread of COVID-19.