Contact

LET'S TALK



Feel free to get in touch with us

 
 
 
 

FREQUENTLY ASKED QUESTIONS



We have compiled a selection of the most frequently asked questions below.


Who are Ortaggi?


Established in 2007, our regular portfolio of clients include hotels, restaurants,
cafes and offices throughout London.


As a result of the recent outbreak, many of these establishments are rightfully closed and we are now offering our services to the people of London - fresh produce at an affordable price delivered straight to your home.



When and how will I receive my order?


We aim to prepare, pack and deliver your order within 2 days.
Our warehouse operates from Sunday to Friday and we are also fully capable of delivering to apartments..
If you have issues with your order, you must contact us within 24 hours.

What will I receive in my order?


Please see the full product description for each size hamper for a list of guaranteed products.


Due to market availability the remaining contents will vary based on the freshest fruit and vegetables available on the day.
Your bundle will arrive in a fully reusable crate with tamper-proof seals for each item listed.


Staying safe?


The U.K government is urging its citizens to wash hands frequently, avoid social venues and isolate yourself should you feel unwell.
Avoid going to the GP if you are experiencing symptoms of a cough or fever.

Click here to learn more about what you can do to prevent the spread of COVID-19.


Delivery Areas

Before confirming an order please check that we deliver to your post code and if there is a specified delivery day for your area.

North London – Deliveries occur every Tuesday and Friday


E17, EN4, N1, N10, N11, N12, N13, N14, N15, N16, N17, N18, N19, N1C, N1P, N2, N20

N21, N22, N3, N4, N5, N6, N7, N8, N81, N9, NW1, NW10, NW11, NW1W, NW2, NW26


NW3, NW4, NW5, NW6, NW7, NW8, NW9, SE1, SE11, SE1P, SW1A, SW1E, SW1H, SW1P, SW1V, SW1W, SW1X, SW1Y, SW3, SW6, SW7


W1A, W1B, W1C, W1D, W1F, W1G, W1H, W1J, W1K, W1M, W1N, W1P, W1R, W1S, W1T, W1U, W1V, W1W, W1X, W1Y, W8, W9, WC1A, WC1B, WC1E, WC1H, WC1N, WC1R, WC1V, WC1X, WC2A, WC2B, WC2E, WC2H, WC2N, WC2R, WC99


East London – Daily Deliveries


E1, E2, E3, E4, E5, E77, E8, E9, E11, E14, E15, E16, E20, E1W, E98, EC1A, EC1M, EC1N, EC1P, EC1R, EC1V, EC1Y, EC2A, EC2M, EC2N, EC2P, EC2R, EC2V, EC2Y


EC3A, EC3B, EC3M, EC3N, EC3P, EC3R, EC3V, EC4A, EC4M, EC4N, EC4P, EC4R, EC4V, EC4Y, EC50, EC88, SE1, SE11, SE17, SE1P, SE99, SW1A, SW1H, SW1P

West London – Deliveries every Monday, Wednesday and Thursday


HA0, NW10, SW13, TW10, TW3, TW4, TW5, TW6, TW7, TW8, TW9, UB1, UB18, UB2

UB3, UB4, UB5, UB6, UB7, W1, W2, W3, W4, W5, W7, W10, W11, W12, W13


South London - Daily Deliveries


BR1, BR2, BR3, BR4, BR5, BR6, BR7, BR8, CR0, CR2, CR3, CR4, CR44, CR5, CR7, CR8


CR9, CR90, SE3, SE4, SE5, SE6, SE7, SE8, SE9, SE10, SE12, SE13, SE14, SE15, SE16, SE19, SE20, SE21, SE22, SE23, SE24, SE25, SE26, SE27, SM6, SW16, SW2, SW9 



We currently ask that you allow 3 days for delivery.


For further enquiries please contact orders@ortaggi.co.uk

ORTAGGI


Our Directors, Giuseppe and Jaime, have over 30 years of combined experience in the catering and restaurant industries and are always on hand to provide advice and suggestions regarding seasonal availablity, menu ideas and general questions about our service.


24 The Arches, New Covent Garden Market, London, SW8 5PP

Phone: 0207 7200 919


DELIVERY CITYWIDE


We are proud to deliver across a wide area of the city. Please refer to our list of postal codes for more info.

RETURN POLICY


You must contact us within 24 hours of delivery regarding any returns.

SUPPORT


We are available to answer any queries you may have via e-mail or on the phone.

FOLLOW US


We regularly run competitions on our social media pages; follow us to stay tuned!

WE ACCEPT


All major payment providors.

BANK